HandeityCreative

Home / Who We Are

Nine people who think your website should pay rent

Handeity Creative is a web studio in Damansara Heights, Kuala Lumpur. Small on purpose, senior by design, and allergic to work that only looks good in a portfolio.

The story

Started in 2018, over one bad website too many

Adeline Yow was a creative director watching beautiful sites launch to silence. Firdaus Osman was a developer rescuing them afterwards. They kept meeting on the same troubled projects and eventually admitted the obvious: design and engineering were being sold separately when the results only come from doing them together.

Handeity Creative opened that year with one rule that still runs the studio — every project must have a number attached. Not “modern look and feel”. A number: enquiries, orders, bookings, time saved. If we can’t measure it, we won’t pitch it.

Eight years and ninety-plus projects later, the rule hasn’t changed. Neither has the size of the team, much — we’d rather stay small and senior than staff projects with juniors learning on your budget.

The Handeity Creative team in a design critique at the studio
2018
studio founded in Kuala Lumpur
9
people, all senior practitioners
90+
projects with numbers attached
RM40m+
client revenue flowing through our builds yearly

How we think

Four beliefs that shape every project

Craft is a business tool

We build by hand because hand-built is faster, lighter and easier to maintain — not because artisanal sounds nice in a proposal.

Copy beats decoration

The right words on a plain page outperform the wrong words on a stunning one. We invest in the argument before the aesthetics.

Malaysia is mobile-first

Your customers are on a mid-range phone on a patchy connection. Every build is tested there first, and the office iMac last.

Honesty scales better

If a cheaper option serves you better, we say so. Clients stay for years because the advice is straight, even when it costs us a sale.

The team

Who you’ll actually work with

No account-manager relay race. The people below sit in your kickoff and stay on your project to launch.

Adeline Yow

Co-founder & Creative Director. Sets the design and copy direction on every engagement. Fifteen years across agencies in KL and Singapore.

Firdaus Osman

Co-founder & Technical Lead. Architect of every build since day one. Believes boring technology is a feature, not an apology.

Priya Manogaran

UX & Research Lead. Runs the user testing and audits. Has watched more session recordings than anyone should admit to.

Ken Loh

Senior Developer. E-commerce and integrations specialist. The reason our checkouts survive payday-sale traffic.

Aina Syafiqah

Designer. Turns brand systems into interface libraries. Guardian of the guideline documents clients keep using years later.

Daniel Wong

Analytics & CRO. Owns the measurement plans and the monthly numbers reviews. Reports in ringgit, not sessions.

Come see the studio — the coffee’s decent and the advice is free.

Book a discovery call