The approach
Evidence first, opinions never
Every audit starts with your data: analytics, heatmaps, session recordings, search queries and real user tests with people who match your customers. We watch where visitors hesitate, backtrack and leave — then rank every fix by expected impact against effort.
You receive a report your team can act on immediately, whether or not you hire us to implement it. About half our audit clients implement the quick wins themselves.
What’s included
Two ways to engage
The Conversion Audit
A fixed-fee, three-week deep dive: analytics review, usability testing, page-by-page teardown and a prioritised fix roadmap presented to your team.
The CRO Programme
Monthly experiment cycles — hypothesis, test, measure, keep — run against your most valuable pages. Reported in ringgit, not vanity metrics.
Speed & technical review
Core Web Vitals, mobile performance on local networks, and the technical debt quietly costing you rankings and sales.
Form & checkout analysis
Field-by-field drop-off tracking on the forms and checkouts where your money is actually decided.
Copy & message testing
Headline and offer variants tested against real traffic, because the biggest lifts usually come from words, not colours.
Monthly reporting
A plain-English summary of what we changed, what happened, and what we are testing next. No dashboards you need a course to read.
Typical results
Small fixes, compounding returns
- A Selangor manufacturer lifted quote requests 38% by restructuring one enquiry form
- MyOptik’s mobile checkout rework cut cart abandonment by a third
- Amana Legal’s practice-area rewrite tripled qualified consultations
Audits are fixed-fee from RM6,500. CRO programmes run month to month — no lock-in, because the numbers should be what keeps you.
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